GreatPH Privacy Policy

Overview

GreatPH takes the privacy and security of its players' personal data seriously. This Privacy Policy applies to all users who access the GreatPH website at greatph.vu, create an account, play games, or otherwise interact with the platform — whether on a desktop browser or through the GreatPH mobile app.

By registering on GreatPH, you consent to the collection and use of your personal data as described in this Policy. If you do not agree with any part of this Policy, please do not create an account or use the platform. GreatPH is designed for Filipino players and all data handling practices are oriented toward compliance with applicable Philippine laws and internationally recognised data protection principles.

Data We Collect

We only collect personal data that is necessary to provide and maintain the GreatPH service, verify your identity, process transactions, and comply with applicable legal requirements. Here is a breakdown of the types of data we collect:

Account Registration Data

• Full legal name
• Date of birth (required for 21+ age verification)
• Mobile phone number
• Email address
• Username and password (passwords stored in encrypted form only)

Identity Verification (KYC) Data

• Government-issued identification (such as a Philippine passport, driver's licence, or national ID)
• Proof of residential address
• Selfie or photo for identity confirmation where required

Financial Transaction Data

• Deposit and withdrawal records (amounts, dates, and methods in Philippine Peso)
• GCash or Maya wallet identifiers linked to your account for payment processing
• Bank account details for bank transfer withdrawals

Platform Usage Data

• Game history, bet records, and wagering activity
• Login timestamps, IP addresses, and device identifiers
• Browser type, operating system, and app version
• In-game actions and session duration

How We Use Your Data

Personal data collected by GreatPH is used for the following specific purposes:

We do not use your personal data for automated decision-making that significantly affects your legal rights without human review. If you have questions about a specific decision made on your account, contact our support team.

Data Sharing and Third Parties

GreatPH does not sell, rent, or trade your personal data to third parties for marketing purposes. Period. However, to operate the platform properly, we do share certain data with specific categories of third parties:

• Payment processors: Your financial transaction data is shared with GCash, Maya, and local banking partners solely to process your deposits and withdrawals in Philippine Peso.
• Identity verification providers: KYC document data may be processed by third-party identity verification services to confirm your identity — these providers are bound by strict data processing agreements.
• Platform technology providers: Game providers and software vendors may receive anonymised gameplay data to deliver games and monitor system performance.
• Legal and regulatory authorities: GreatPH may disclose personal data when required by Philippine law or court order, or when necessary to investigate fraud or protect the rights and safety of other players.

Data Security Measures

Protecting your data is a core responsibility at GreatPH. We implement the following technical and organisational measures to secure your personal information:

• SSL/TLS encryption: All data transmitted between your browser or app and GreatPH servers is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Your account password is never stored in plain text. It is hashed using a secure algorithm and cannot be read even by GreatPH staff.
• OTP verification: Login and account changes can trigger One-Time Password verification to your registered mobile number, adding a second layer of identity confirmation.
• Access controls: GreatPH staff access to player data is role-restricted and logged. Only authorised personnel with a legitimate operational need can access specific categories of player data.
• Regular security reviews: Our platform undergoes regular security assessments to identify and address potential vulnerabilities before they become risks.

While GreatPH implements these measures, no internet platform can guarantee absolute security. You are also responsible for keeping your account password confidential and logging out on shared devices.

Cookies and Tracking Technologies

GreatPH uses cookies and similar technologies to deliver and improve the platform. Here is what we use them for:

Essential Cookies

These are necessary for the platform to function. They handle your login session, keep you authenticated between pages, and maintain your preferences. You cannot opt out of these without effectively being unable to use the site.

Analytics Cookies

We use analytics tools to understand how players interact with GreatPH — which pages they visit, how long sessions last, and which features they use most. This data is aggregated and anonymised; it is used only to improve the platform, not to track individual players.

Security Cookies

Some cookies assist with fraud detection by identifying unusual patterns across sessions. These are part of our security infrastructure and are not used for advertising or profiling.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

Your Data Rights

As a GreatPH player, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data GreatPH holds about you at any time.
• Right to Correction: If your data is inaccurate or incomplete, you can request that we correct or update it.
• Right to Deletion: You can request that GreatPH delete your personal data. We will action this request unless we are required to retain the data for legal or regulatory reasons (such as financial records for a minimum period).
• Right to Restriction: You can request that we stop processing your data in certain circumstances while you dispute its accuracy or our use of it.
• Right to Portability: You can request your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to data processing conducted on the basis of legitimate interests, particularly where it involves profiling.

To exercise any of these rights, contact the GreatPH privacy team at [email protected]. We will respond within 30 days of receiving a valid request.

Data Retention

GreatPH retains personal data only for as long as it is necessary for the purposes described in this Policy. Generally:

• Active account data is retained for as long as your account is active and for a reasonable period after account closure.
• Financial transaction records are retained for a minimum of five years to comply with applicable financial record-keeping requirements.
• KYC documents are retained for the duration of your account and for the required period after closure to satisfy legal obligations.
• Anonymised analytics data may be retained indefinitely as it no longer identifies you personally.

When data reaches the end of its retention period, it is securely deleted or anonymised so it can no longer be associated with you.

Minors and Age Restrictions

GreatPH is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we discover that we have inadvertently collected data from a minor, that account will be immediately closed and all associated data deleted, with any deposited funds returned in accordance with our account closure procedures.

Changes to This Privacy Policy

GreatPH may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of the page. For significant changes that affect how we use your personal data, we will notify you through your registered email address or via a notice on the platform before the changes take effect.

Continued use of GreatPH after a Privacy Policy update constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, please stop using the platform and contact us to request account closure.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the GreatPH privacy team:

Email: [email protected]

Please include your registered account details and a clear description of your request. We aim to acknowledge privacy-related requests within 48 hours and resolve them within 30 days.